"Working Together to Make Church Better"
Guest Services Guidelines
ChurchSync Provides Guidelines
Pastor Who Welcomes First Time Guests
Announce that we have a very important group of people that we would like to recognize at this time. If you are here today as a guest for the first time, please raise your hand, so one of our Ushers can give you our Benefits Package. In it you’ll find a number of helpful items and information. Please locate the Guest Card inside. When you find it please fill it out and exchange that card for a GIFT after service please.
Guest Service Center
· Leave service and go to Guest Service Center at the time the music ministry returns to the stage for last song.
· Welcome and Thank Guests
· Receive their first time Guest Cards
· Review and make sure all writing is readable
· Give the Guest their gift in exchange for their Guest Card
· Make sure you fill out the service date and name on the bottom of the Guest Card
· After service make 5 copies of the Guest Card
· Put the Guest Card Original in the current monthly folder
· Put 1 copy in the mail boxes of: Designated people, and the Connection Group Leader the Guest falls under.
· Call Guest from the church phone to thank them for attending the service today. (follow phone script for guidance)
Ushers
· Pray over your section
· Stay in your section
· Be sharp and on point paying attention to those coming in to service
· Usher the people as if it were Jesus Christ in the flesh
· Know how many seats are open so you can escort those coming in your way
· Excellence is not an act it is a habit, be excellent in your duties
· Have at least 5 – 10 Welcome Packets in your section
· Make sure all Packets are in good condition
· Have offering envelopes in your section
· Have pens available
· Have tissues near you or know where they are
· Clean your area before and after picking up garbage, wrappers, etc…
· Return any personal items left behind to the church office
· Know your responsibilities for the sections your in (Head Usher will go over these in Monthly Usher Meetings)
Greeters
· Always welcome your guests with a smile
· Be pleasant and ready to answer questions
· Be ready to greet 30 minutes before service begins
Parking Attendant
· Be in recognizable gear (vest, etc…)
· Have cones set up to help direct flow
· Wave cars your way
· Park your guests with a smile
· Maintain order in helping your guests easily and quickly find a parking spot
Serve each guest as if you were serving Jesus Himself.
Announce that we have a very important group of people that we would like to recognize at this time. If you are here today as a guest for the first time, please raise your hand, so one of our Ushers can give you our Benefits Package. In it you’ll find a number of helpful items and information. Please locate the Guest Card inside. When you find it please fill it out and exchange that card for a GIFT after service please.
Guest Service Center
· Leave service and go to Guest Service Center at the time the music ministry returns to the stage for last song.
· Welcome and Thank Guests
· Receive their first time Guest Cards
· Review and make sure all writing is readable
· Give the Guest their gift in exchange for their Guest Card
· Make sure you fill out the service date and name on the bottom of the Guest Card
· After service make 5 copies of the Guest Card
· Put the Guest Card Original in the current monthly folder
· Put 1 copy in the mail boxes of: Designated people, and the Connection Group Leader the Guest falls under.
· Call Guest from the church phone to thank them for attending the service today. (follow phone script for guidance)
Ushers
· Pray over your section
· Stay in your section
· Be sharp and on point paying attention to those coming in to service
· Usher the people as if it were Jesus Christ in the flesh
· Know how many seats are open so you can escort those coming in your way
· Excellence is not an act it is a habit, be excellent in your duties
· Have at least 5 – 10 Welcome Packets in your section
· Make sure all Packets are in good condition
· Have offering envelopes in your section
· Have pens available
· Have tissues near you or know where they are
· Clean your area before and after picking up garbage, wrappers, etc…
· Return any personal items left behind to the church office
· Know your responsibilities for the sections your in (Head Usher will go over these in Monthly Usher Meetings)
Greeters
· Always welcome your guests with a smile
· Be pleasant and ready to answer questions
· Be ready to greet 30 minutes before service begins
Parking Attendant
· Be in recognizable gear (vest, etc…)
· Have cones set up to help direct flow
· Wave cars your way
· Park your guests with a smile
· Maintain order in helping your guests easily and quickly find a parking spot
Serve each guest as if you were serving Jesus Himself.